Tuesday, October 13, 2009

Crocs


I am going to Blogworld Expo on Thursday, one of the top ten things to bring to BWE are comfy shoes. Despite my customer service problem I had in one of the Crocs Factory Stores, I still love Crocs . Don't get me wrong some styles don't suit me but I am going to bring these comfy babies there. I am short, these will make me taller without the high heel pain. Let the fun begin.

UPDATE:  Met the guy in charge of social media for Crocs. What a nice guy, very genuine. What I learned from my experience at BWE 09 was that using social media for venting customer service problems may be overlooked by the company you are venting on, not on purpose but the fact that monitoring a brand is a 24/7 job. The guy/gal behind the social media acct. is usually only one person- they are human just like you.

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